• SERVICES

Salesforce

As a Trusted Global Innovator, NTT DATA can help you assess, build and operate the digitalized business with the modern application capabilities of Salesforce. This enables clients to win the battle for relevance with customers, partners, and employees.

Our values that contribute to your business success

Proximity to clients with diversified CoEs and global network
Our diversified practices and Center of Excellences (CoEs) are located globally to serve your needs and requirements.
Industry domain capability and acumen
Our expertise and industry-specific assets leverage Salesforce with our business consulting services to achieve outcomes effectively.
Comprehensive Salesforce Clouds and Full lifecycle coverages
The track records of complex enterprise solutions prove our full range of specializations in the Salesforce ecosystem.

Salesforce

Consulting Services

NTT DATA designs and develops the best strategy to resolve business challenges and achieve digital transformation along with Salesforce and our comprehensive technology platform.

Implementation and Integration Services

NTT DATA builds and integrates the entire set of Salesforce products, including MuleSoft, Tableau, and other Enterprise applications, to deliver true end-to-end solutions.

Customer Engagement and Experience

NTT DATA experts assess and help execute your customer-centric business strategy using Salesforce platforms to deliver superior experiences with a 360-degree view of your customers.

Application Support and Optimization Services

NTT DATA provides full lifecycle support for Salesforce, updating it to meet your changing needs, adding multiple clouds/modules, or working to harmonize it with your surrounding CI/CD environment.

Our Salesforce Expertise

Number of expertise

4,500+

Salesforce Certified professionals

Number of projects

3,500+

Salesforce Success Projects

As of April 2022

Success stories

Blue Cross & Blue Shield of Rhode Island

Improving customer services, increases business agility and saves money by consolidating IT, automating operations, and adopting DevOps.

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The City of Austin

A self-service channel and secure portal to collect COVID-19 screening and intake information from Austin citizens and healthcare workers.

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ENGIE

Data analytics in real-time have allowed the main player in the industry to access new levels of knowledge and create totally new apps and intelligent systems.

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Mutua Madrileña

Improving the CRM platform for Wealth Management Company Mutuactivos Journeys, turning it into a customer-oriented company.

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Banco Pichincha 

Integrating Banco Pichincha's core system with Salesforce Financial Services Cloud.

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Global Partner Ecosystem

salesforce partner
tableau
Mulesoft
slack

Blog Posts

Salesforce Scheduler y las citas con cliente

Salesforce Scheduler y las citas con cliente

Salesforce Scheduler y Field Service son sistemas que se utilizan para tipos de negocio diferentes.

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De B2B Commerce Cloud Visual Force a la versión Lightning: ¿cómo abordar este proceso?

De B2B Commerce Cloud Visual Force a la versión Lightning: ¿cómo abordar este proceso?

Hace poco más de un año que Salesforce lanzó la versión Lightning Experience (LEX) de su B2B Commerce Cloud.

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Marketing cloud: Gestión de datos buenas prácticas

Marketing cloud: Gestión de datos buenas prácticas

En este artículo, comentaremos varios puntos que pueden ayudarnos a pensar en cómo funcionan los datos en Marketing cloud y cómo podemos ayudar a definir las necesidades de marketing de los clientes e

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