Retail & CPG
Intelligently informing your business for a true competitive advantage.
Delivering competitive advantage from consumer experience through to value chain optimization
Whether it’s rethinking how your products are marketed and serviced to consumers, improving transparency and efficiency in end-to-end enterprise planning, or leveraging AI, data insights and analytics in real time, NTT DATA has the skills and expertise needed to help create your strategic advantage. Our industry experts can help you optimize your business across the value chain and anticipate and prepare for changing demands to deliver sustained long-term growth.
As a trusted partner, we help enable more intelligent, real-time decisions and empower businesses to become more efficient while increasing speed to market.
Case Studies
Read how companies in various industries solved their challenges by partnering with NTT DATA.
KB Home
An IT foundation to build on
KB Home partners with NTT DATA to manage IT infrastructure services—covering data center and help desk operations, security, servers, networking and messaging—so staff can focus on the core business.
Flexport
Innovating at the speed of the market
With its freight forwarding cloud solutions in high demand — the company doubled in size in three years — Flexport needed to maximize its team resources.
CINTAS
Customer experience transformed
To deliver on its strategic objectives, Cintas sought to modernize the mobile application and development platform supporting its FAS Service Sales field employee-partners.
Britannia
Britannia maintains customer service levels through optimized inventory
Britannia engaged NTT DATA’s Integrated Demand and Supply practice to strengthen inventory numbers without compromising customer trust and loyalty.
Kamps GmbH, Schwalmtal, Germany
Fast Business Processes – Nextgen AMS
Proactive application support, end-to-end system monitoring and a flexible support model by NTT DATA ensure that Kamps benefits from outstanding performance and security within daily business.
Leifheit AG, Nassau, Germany
Managed Cloud & AMS – More Freedom for Strategical IT Innovations
To manage the complexity of business processes as well as to guarantee system performance, Leifheit relies on the NTT DATA Managed Cloud and Application Management services.
Our Services
NTT DATA solutions for the 360-degree customer journey through all channels. From idea generation to conception, from project management to tangible implementation.
Frictionless Commerce
Create and deliver effortless and friction free experiences that drive consumer loyalty.
Assortment and Planning
Improve customer choice and store profitability to drive sales and consumer value leveraging the most advanced disruptive technologies, making new business models a reality with digitization.
Revenue Management
Optimize revenue growth by leveraging real-time data, analytics and goals to sell the right product to the right customers at exactly the right price.
Operational Excellence
Develop the store of the future with innovative technology, process mining and omni channel optimization.
Digital Experience
Deliver seamless digital user experiences that drive engagement across the customer journey.
Data Analytics and AI
Design and implement the right data analytics and AI strategy to get the intelligence you need to transform and sustain business value.
People and Organization
Transform your workforce into a dynamic team that can adapt with agility to a changing retail landscape and meet the demands of a consumer-centric business.
Cyber Resilience
Reduce risk with a simplified enterprise security environment for safe and secure store access, online commerce, inventory, and transportation systems.
SAP Customer Experience Suite
Boost Customer Engagement and Sell More: From sales, to marketing, to customer service management - SAP CRM solutions empower every step in your customer's journey.
Network as a Service
An intelligent and secure Network as a Service gives you flexibility, scalability, automation, predictability, and control.
Cloud Services
Ensure rapid transformation and digitization of every area of supply chain management and save an average of 25% on cloud spend.
Edge as a Service
Our fully managed service grows with business requirements, combining complete solutions for Edge Computing, Private 5G and IoT, backed by comprehensive networking, connectivity and cloud.
Digital Collaboration and CX
With unified collaboration and communication tools, you can improve overall business control and agility.
Our Impact
24+
Years of experience
NTT DATA has extensive experience in the retail sector.
33%
Top retail clients by revenue
We have a unique reach within the sector – of the top 15 retail companies by revenue, 33% are already NTT DATA clients.
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Single framework
NTT DATA can deliver everything as a service under a single framework of capabilities.
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World-class network
NTT DATA is an award-winning partner with global data centers and a world-class network.
