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The State of Digital Humans
Digital Humans are emerging as a new class of intelligent interfaces that combine realistic avatars with AI to deliver natural, task-oriented interactions. Built on four layers - avatar interface, AI conversation engine, orchestration layer, and integrated external systems - they move beyond chatbots to become always-available digital workers. Adoption is accelerating due to advances in generative AI, real-time rendering, speech synthesis, and enterprise pressure to automate and reduce costs. Key use cases include customer concierge services, HR onboarding and support, banking assistance, healthcare coordination, and public-sector service interfaces. Looking ahead, Digital Humans will become proactive, autonomous coworkers optimized for sustainability, context retention, and experience quality.
- April 27, 2026
- Global
Digital Human
The case for platform-led value creation in private equity
Private equity is entering a cycle in which technology, rather than financial engineering alone, will determine long-term winners and losers. Over the past two years, across carve-outs, integrations and standalone builds, one pattern has become unmistakable: AI is reshaping how value is created, and portfolio companies can no longer rely on inherited systems, parent-company platforms or deferred modernization to compete.
- April 24, 2026
- Global
Cloud
Technology Foresight 2026: What happens when intelligence is everywhere?
For years, we talked about digital transformation as if it were a destination: Automate this, optimize that, move faster.
- April 2, 2026
- Global
Generative AI
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Why making AI sustainable by design is key to a greener future
Artificial intelligence (AI) is transforming sustainability - and exposing a paradox. It can optimize energy systems, forecast climate risks and accelerate breakthroughs in conservation and materials. Yet training large models, moving massive datasets and refreshing specialized hardware consume electricity, water and minerals at daunting scales.
- March 19, 2026
- Global
Generative AI
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Why effective AI governance is becoming a growth strategy, not a constraint
Business leaders often talk about artificial intelligence (AI) governance as if it's a speed bump on the road to high-impact innovation, slowing everything down while competitors sprint ahead unfettered.
- March 5, 2026
- Global
Generative AI
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AI leadership: The ultimate competitive advantage in 2026 and beyond
If AI still feels like a future concern, you're already behind. It's embedded in organizations of all sizes, in every industry. And our latest research shows that those that have aligned their AI and business strategies are fast outpacing others in growth, margins, resilience and innovation.
- February 27, 2026
- Global
Generative AI
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AI governance demystified: Your blueprint for trust, compliance and innovation
AI has slipped rapidly into everyday business. One team uses GenAI to draft customer responses in seconds, while another deploys autonomous AI agents to optimize supply chains overnight. The results of these new ways of working are impressive: Faster decision-making, lower costs and happier employees.
- February 26, 2026
- Global
Generative AI
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Simulation of people changing with digital personas
In a rapidly changing market environment, deeply understanding the values and behaviors of customers and individuals has become a paramount issue common to all companies.
- February 2, 2026
- Global
Generative AI
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Agentic AI and disability: A framework for true digital autonomy
As a person with a visual disability, for most of my life, technology has been a quiet companion, speaking to me through the steady rhythm of a screen reader. This voice has turned flat pixels into meaning, navigation into possibility and digital spaces into something I can access and contribute to meaningfully.
- January 26, 2026
- Global
Generative AI
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Digital infrastructure meets human design: How physical AI transforms cities
It's 7.42am in a big city. A burst water main shuts a key intersection. Buses, lacking real-time updates, scramble to reroute. Logistics trucks queue at a port exit. Mobility apps crash under the sudden load. Thousands of commuters are stranded, not because the city lacks infrastructure but because its systems aren't connected or resilient enough.
- January 20, 2026
- Global
Generative AI
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