Global Delivery Assurance

NTT DATA excels in designing, building, operating, and maintaining comprehensive IT systems from conception to operation. Focused on reducing risks and engaging people, we strive to enhance client innovation on a global scale.

Quality assured business transformation

Assure your business transformation

Business leaders today, and in the future,  need reliable partners who can provide a technical solution, while also seeing the bigger picture and bring together process improvement, productivity, efficiency and the human elements of change.
NTT DATA has designed a comprehensive framework that ensures the successful delivery of every major IT project. The framework is managed by the NTT DATA Global Quality Assurance team using advanced project management capabilities to ensure that all major IT implementations operate under the corporate approved governance structure. This brings global consistency to the delivery of large-scale projects and guarantees the successful completion of major transformation programs.

Delivery Governance Enables Consistent Transformation Globally

Success is enabled through the deployment of common development methodologies. We have established a methodology that describes the system development procedures and project management methods across all of our operating countries. The result is that regardless of location, all projects, across every geographical location, will deploy the same exacting standards and methodologies using consistent rules and processes.

Thought Leadership

Meet Our Expert

Shoichiro Sano

Yusuke Hashimoto

Senior Manager of Quality Assurance Department
NTT DATA Group

Yusuke Hashimoto is responsible for NTT DATA's global delivery assurance.
He leads the operation of a quality management system that contributes to customer satisfaction on a global level. Based on his consulting and project management work and organizational management experience, Yusuke is leading the governance and improvement activities of each operating company.

Our Capabilities

Risk reduction

Our risk mitigation initiatives and processes can help you avoid the risks associated with implementing IT in your business and its operations, leading to a more successful transformation.

Integration

NTT DATA’s project management capabilities improves the ability to manage new process asset upgrades. By using the latest technological innovations, NTT DATA can ensure a smooth integration and accelerated business transformation.

Connection

Our team of expert consultants will help you build a holistic view of organization-specific engagement opportunities, identify gaps using data-led techniques, leading to increased adoption and a continuous-improvement mindset.

Case Studies

Connection by OCM for Managed Services

Connection by OCM for Managed Services

The client was undergoing a divestiture from its parent company and transitioning key IT services globally. The challenge was to prepare users and IT teams for critical technology changes in support of a successful IT managed services transition as well as to complete the divestiture on time.
NTT DATA designed a comprehensive Organizational Change Management strategy resulting in consistent, clear communication from the Service Desk and successful transition of Organizational Change Management processes.

Connection by OCM for Contract Simplification

Connection by OCM for Contract Simplification

The clients faced the demand for preparing internal and external stakeholders to navigate the new product structure while maintaining or improving current SLAs.
NTT DATA Services designed an integrated Organizational Change Management strategy to analyze the organization’s current state and implement tailored action plans for the LOBs to achieve their strategic objectives, in particular, established Change Ambassador program with key stakeholders representing high-impact areas to share and gather essential feedback and potential roadblocks.

Connection by OCM for global digital transformation

Connection by OCM for global digital transformation

NTT DATA UK applies our business change framework to equip and connect our client's people with the tools, data and technology to realise the benefits of digital transformation for over 1000 employees globally across 6 domains.

Connection by OCM for organisation performance and cost

Connection by OCM for organisation performance and cost

NTT DATA UK establish a new operating model for its client to connect sales employees across the globe with new systems and ways of working, driving employee productivity and organisation competitiveness.

Connection by OCM for sales productivity

Connection by OCM for sales productivity

NTT DATA UK deliver complex programmes and drive organisational change to implement consistent and measured project delivery. NTT DATA reduce delivery risk and improve delivery team engagement across the client's global delivery organisation.

Integration by NTT DATA CoRe Methodology

Integration by NTT DATA CoRe Methodology

NTT DATA is looking ahead to sustainable growth by demonstrating synergies and is setting up the development methodology NTT DATA CoRe Methodology(Abbr. NDCM)common to all NTT DATA Group companies around the world. Global delivery model optimized by NTT DATA CoRe Methodology(or NDCM) realizes large-scale IT systems integration globally.