The growing influence of individuals and startup businesses are transforming established systems in societies and industries. Individuals with greater independence and unfettered actions, leveraging new ideas and modes of expression, will enjoy a more flexible society with limitless options.
The transition of various systems from a centralized and hierarchical structure to a decentralized and networked structure will drive new innovation. Dynamic, digital ecosystems will emerge in which constituents will interact collaboratively and autonomously.
Real-time and predictive data have become valuable resources driving growth and innovation. Exploiting the benefits of data through analysis and application will generate new value. This will transform the frameworks of industries and competition, prompting new business models.
The natural convergence of the physical and digital world is near. Ubiquitous artificial intelligence will impact people's thoughts, behaviors, relationships and more, prompting the reexamination of societal rules and norms.
The barriers to using AI are being overcome by its accelerating evolution. Companies without massive data or experts in machine learning can also have opportunities to use AI. Furthermore, the development of algorithms and hardware for mobile and IoT will bring about the pervasiveness of autonomous AI in every dimension of life.
Hardware-and software-based robotics have improved human productivity by automating routine tasks. These are being extended to non-routine tasks using AI. As full automation cannot be achieved in all areas in the near future, designing the interface between robots and humans and enabling each to share complementary assignments to create optimal interaction remains the challenge.
Smart speakers and AR/VR headsets brought innovative experiences and enabled users to access computers intuitively. More devices will enable machines to discern human behavior and replicate human senses more precisely, minimizing human-IT frictions. The interaction will be naturally integrated with the surrounding environment providing intuitively augmented experiences to users.
As data volume continues to grow, AI has enabled the extraction of sustainable value from non-standardized data and allowed prompt action through high-level prediction. Concurrently, massive counterfeit data and technologies that deceive AI threaten the foundation relying on data. Securing the reliability of data and sustainability of AI is key to future data utilization.
High-precision biological information, which can be obtained easily and continuously, can be analyzed with AI for the early discovery and prediction of future illnesses. The pursuit of a healthy lifestyle, coupled with technological advances in healthcare, will drive ongoing research into the current issues of an aging society and challenge the constraints of life itself to enhance physical abilities and improve human productivity.
Cyberattacks will further intensify, causing leaks of highly valuable information and broadening accessible targets. The industrialization of cyberattacks has also progressed. Advanced technologies, including AI, to counter intensifying attacks are imperative, and ensuring the proper use of technology and the accumulation of information vital for cyber defense is required.
In response to the continuing demands of evolving AI, diverse hardware and software solutions are being developed. To process staggering amounts of data and to enable IoT device networks, cloud-based distributed architectures are being implemented. IT infrastructure is also evolving in diverse ways to achieve ease of access and respond to user’s changing needs.
Business use of APIs and IoT platforms to accelerate products and services has become commonplace. Design, in combination with IT and business strategy, must now provide products and services personalized for one and applicable to millions to address the demands. Processes where IT strategies and design act as a whole to continuously improve business and produce added value will be sought to resolve this conundrum.