NTT DATA investing in DataRobot to accelerate their DX Services

Realizing customer's AI Democratization based on over 500 companies' experiences

March 18, 2020
NTT DATA Corporation

Tokyo, March 18, 2020 — NTT DATA, the leading IT services provider, has concluded a capital and strategic business alliance with US-based DataRobot Inc. (CEO: Jeremy Achin), aimed at accelerating the expansion of their Digital Success™ program, which helps companies utilize AI and data and integrate them into their actual business practices. NTT DATA plans to deliver the Digital Success Program to 20 companies by fiscal 2023, supported by more than 100 Digital Success Managers.

In the alliance, NTT DATA and DataRobot have agreed to:

1. Strengthen the Digital Success Program

The Digital Success Program is a program for practical business transformation based on experience with business transformation through AI and data utilization at more than 500 global companies, and support for AI and data democratization. NTT DATA Group's more than 1,000 AI and data utilization specialists provide systematic support for the four components of AI and data utilization (business strategy, IT infrastructure, data management, and personnel/structures) from concept planning to implementation, operation, and results generation. The program offers a total solution that merges NTT DATA's AI and data utilization with the technology-crossing utilization support and success generation of its partner companies in the DX field, including DataRobot, Informatica, ThoughtSpot, Tableau, and Salesforce.2
The Digital Success Program will be integrated with DataRobot's customer success knowledge and advanced experience that has led to the successful utilization of AI for its customers by establishing AI at companies, mainly in the U.S. and Europe, making it part of actual business operations, and AI democratization.

2. Establish and operate the Digital Success Specialist Group

A specialist organization comprising NTT DATA's Digital Success Managers, data scientist, and AI and cloud structure engineers, together with specialists from DataRobot will be established to make a concerted effort to contribute to successful business transformation for client companies.

3. Train and develop Digital Success Managers

NTT DATA will train and develop Digital Success Managers able to implement business transformation from the standpoint of corporate AI and data utilization, through the sharing of know-how based on the experience of both companies with DX support through AI and data utilization, exchange of personnel, and support from DataRobot's AI Success Managers and Customer Facing Data Scientists.3

Kazumasa Taninaka, Head of NTT DATA's AI&IoT Division, said "this alliance combines NTT DATA's knowledge of IT infrastructure, AI, and data utilization with DataRobot's customer success knowledge and global experience in support of the Digital Success Program, which will allow businesses to transform themselves by utilizing AI and data at the enterprise level."

Fig. Overview of Digital Success Program

Fig. Overview of Digital Success Program

Further, to resolve issues of nonperforming AI assets due to degradation of AI and machine learning models, or potential violations of AI ethics at data-driven companies with the adoption of AI and data utilization, NTT DATA plans to conduct research and development to establish AI governance methods and solutions, and methods for companies to apply AI ethics.

  1. DataRobot is the world's most advanced enterprise AI platform for the automation of machine learning. Website:
  2. See related press release, "NTT DATA Supporting Business User-led CRM and Data Utilization, Contributing to an Improved Customer Experience" released on January 23, 2020. (Japanese)
  3. Customer-Facing Data Scientists are data scientists who plan and conduct demonstration-oriented product introductions and product introduction proposals for customers, as well as conduct user trainings, and provide post-implementation consulting to encourage utilization.
  • "Digital Success" is a trademark of NTT DATA Corporation in Japan.
  • "Trusted Data Foundation" and "iQuattro" are registered trademarks of NTT DATA Corporation in Japan.
  • Other names of products, companies, and organizations are trademarks or registered trademarks of those companies.

About NTT DATA Corporation

NTT DATA is a leading IT services provider and global innovation partner headquartered in Tokyo, with business operations in over 50 countries. Our emphasis is on long-term commitment, combining global reach with local intimacy to provide premier professional services varying from consulting and systems development to outsourcing. For more information, visit

About DataRobot

DataRobot is the leader in enterprise AI, delivering trusted AI technology and enablement services to global enterprises competing in today's Intelligence Revolution. DataRobot's enterprise AI platform democratizes data science with end-to-end automation for building, deploying, and managing machine learning models. This platform maximizes business value by delivering AI at scale and continuously optimizing performance over time. The company's proven combination of cutting-edge software and world-class AI implementation, training, and support services, empowers any organization – regardless of size, industry, or resources – to drive better business outcomes with AI.

With a singular focus on AI since its inception, DataRobot has a proven track record of delivering AI with ROI. DataRobot has offices across the globe and $431 million in funding from top-tier firms, including New Enterprise Associates, Sapphire Ventures, Meritech, and DFJ Growth. For more information, visit, and join the conversation on Twitter and LinkedIn.


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