NTT DATA Focus

Responsible innovation starts with bold modernization: Spotlight on manufacturing

Not long ago, I sat down with a senior executive at the world's largest soft-drink maker to chat about the future of manufacturing. More specifically, what it takes to modernize a global production and supply operation, spanning legacy plants, evolving customer demands and a digital workforce that's still finding its footing.

September 18, 2025: Global

Data & Artificial Intelligence Innovation

From cockpit to command center: How agentic AI is redefining business operations

The adoption of agentic AI will separate the leaders from the laggards in the new era of business.

September 17, 2025: Global

Data & Artificial Intelligence

Mastering Skills Visibility: A Smarter Way to Align Talent with Demand

As the organization grows beyond the local geographical boundaries of a city, state or even nation, aligning the right skills and capabilities for providing consistent services to clients becomes a challenge. This blog post discusses similar problems that a global innovator organization faced while expanding its reach in global territories in the last decade and how it overcame the issues of keeping capabilities of its people consistent while also making the information easily available to business stakeholders whenever and wherever it is required. This helped to provide better services to clients.

September 17, 2025: Global

Global Delivery Assurance

The intelligent manufacturing dream is crumbling - here's why

Imagine a manufacturing ecosystem where every machine, robot and sensor is known, interconnected and working together in perfect harmony. Agentic AI orchestrates operations while digital twins simulate production environments and predictive analytics optimize inventory in real time.

September 12, 2025: Global

Network

Showcasing our latest thought leadership on GenAI in banking industry at Sibos 2025

NTT DATA will join Sibos 2025 in Frankfurt (Sept 29-Oct 2), themed "The next frontier of global finance." Visitors can attend two "Meet the Experts" sessions:

September 10, 2025: Global

Banking and Financial Services

Key Considerations for Implementing RAG in Generative AI

Companies are starting with back-office tasks such as report writing and policy searches, where they can apply generative AI with fewer risks. Retrieval-Augmented Generation (RAG) gives large language models access to internal data, improving accuracy and relevance. Teams achieve better results when they structure data carefully, assign departmental ownership, and validate outputs with domain experts. NTT DATA equips organizations to democratize RAG through no-code tools, training, and governance. It also offers DataRobot and is launching "Smart AI Agent™" services to automate workflows.

September 5, 2025: Global

Data & Artificial Intelligence

5 steps to secure your network from within

Consider this: "Worldwide end-user spending on information security is projected to reach $213 billion in 2025, up from $193 billion in 2024, according to Gartner®, Inc."

September 4, 2025: Global

Technology Solutions

Empower your workforce with AI in manufacturing operations

Current manufacturing reporting systems serve as living, breathing connections between the factory floor and the broader business. But even with all the available data and defined metrics, these same systems often fail to provide actionable insights.

August 20, 2025: Global

Data & Artificial Intelligence

Measuring customer loyalty in the age of AI needs a fresh take on NPS

Net Promoter Score (NPS), the trusted metric for measuring customer advocacy and loyalty, has long provided critical insights into customer experiences and organizational health. However, as AI and GenAI become integral to business operations, organizations must rethink how they leverage NPS to capture the nuanced realities of intelligent systems and services.

August 18, 2025: Global

Data & Artificial Intelligence

Honoring our planet, one action at a time

Between April and June every year, the calendar is dotted with important dates that remind us of our shared responsibility to protect the planet. These international days are more than symbolic - they are calls to action, and NTT DATA's employees have once again responded by contributing their time, energy and skills to a range of projects and initiatives.

August 7, 2025: Global

Setting sail for the future: Agentic AI charts a new course for business

I'm a sailor at heart, and one of my favorite pastimes is taking to the seas with a group of friends. On a recent sailing trip, I had the opportunity to introduce my companions to a new crew member - a ChatGPT-based AI model that I'd been teaching to speak with an Australian accent. It proved to be an invaluable addition to our voyage.

August 7, 2025: Global

Data & Artificial Intelligence

The new frontier: Why agentic AI should be on every CIO's roadmap

As a senior technology executive at a leading IT service provider, I've had the privilege of working closely with CIOs who wear multiple hats - they need to act both as business strategists and as IT leaders. These roles demand a constant focus on enabling innovation, improving operational efficiency and improving the experiences of both customers and employees across the organization.

August 4, 2025: Global

Data & Artificial Intelligence

NTT DATA Focus

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Responsible innovation starts with bold modernization: Spotlight on manufacturing

From cockpit to command center: How agentic AI is redefining business operations