Social Data
Philanthropic Contributions
| Type of Contribution | Total amount paid in FY2021 (JPY-Yen) |
|---|---|
| Cash contributions | 313,518,748 |
| Time: employee volunteering during paid working hours | 43,655,433 |
| In-kind giving: product or services donations, projects/ partnerships or similar |
21,010,818 |
| Management overheads | 10,558,030 |
Type of Philanthropic Activities
| Category | Percentage of Total Costs |
|---|---|
| Charitable Donations | 56.54% |
| Community Investments | 43.44% |
| Commercial Initiatives | 0.02% |
| Total (must equal 100%) | 100% |
The company supports the purposes of activities of the following organizations and makes donations to them as part of the fulfillment of corporate social responsibility.
Political contribution
| Name of organization | Total amount paid in FY2021 (JPY-Yen) |
|---|---|
| KOKUMIN SEIJI KYOUKAI (National Politics Association) | 7,500,000 |
Contributions & Other Spending
| Unit | FY2018 | FY2019 | FY2020 | FY2021 | |
|---|---|---|---|---|---|
| Contributions and Other Spending | JPY-Yen | 273,500,000 | 276,769,000 | 251,255,000 | 287,438,000 |
| Data coverage (as % of denominator) | Percentage of consolidated sales | 100% | 100% | 100% | 100% |
Largest Contributions and Expenditures
| Name of organization | Total amount paid in FY2021 (JPY-Yen) |
|---|---|
| Japan Business Federation | 8,658,000 |
| Institute Telecommunications Association THE TELECOMMUNICATIONS ASSOCIATION (TTA) | 6,480,000 |
| KOKUMIN SEIJI KYOUKAI (National Politics Association) | 7,500,000 |
Customer Satisfaction
| Score | ||||
|---|---|---|---|---|
| Evaluation item | FY2018 | FY2019 | FY2020 | FY2021 |
| Average of customer satisfaction score (0-10 points) | 7.6 | 7.7 | 7.7 | 7.8 |
*Servey Results of NTT DATA's Customers
[Number of responses by FY]
FY18 : 427 people / 183 companies FY19 : 447 people / 189 companies FY20 : 460 people / 188 companies FY21 : 450 people / 185 companies
